Elegantshowers-All products eligible for warranty are guaranteed for the lifetime of that particular product (10 years) (exclusions apply), whilst we hope you live a long and healthy life, we don't mean your lifetime unfortunately. We are confident in our product quality and therefore provide warranties for a reasonable period of time, after purchase, based on the product type.
Elegantshowers-While for some items we have a lifetime warranty, the parts in all of our items (E.g.,bathroom,bathroom vanities,bathtub ,bathroom vanity units )are offered with a 10years Limited type of a Warranty. But you are always welcome to buy the part simply by calling us @ 0397 992 464, but do make sure to have the part number handy as mentioned in the instruction manuals.
All goods reported as faulty will be tested by manufacturers, if it is determined the goods are not faulty or if the faults are deemed to be caused by damage or abuse this will void any warranty, goods will be returned to you at your expense and no refund or replacement issued.
Pickup is available during business hours. Pickup address: 2/48 Kitchen Road, Dandenong South 3175 Item will be dispatched using a combination of different courier service depend on products and customer' location to make sure we provide the best service and the lowest price. Item will be dispatched same day if order placed before cut-off time (11am) of payment being peocessed. Delivery will take between 3-15 days (depending on customer location) Weekend or after hours delivery are not available. An email containing tracking information will be emailed upon dispatch