- Pickup is available during business hours.（MON-FIR）9AM-18PM
- Pickup address: 2/48 Kitchen Road, Dandenong South 3175
- Item will be dispatched using a combination of different courier service depend on products and customer' location to make sure we provide the best service and the lowest price.
- Item will be dispatched same day if order placed before cut-off time (11am) of payment being processed. Delivery will take between 3-15 business days (depending on customer location)
- Our Shipping costs all depend on the charges of the transport company, our partner is REGULAR PARCEL.
In addition, depending on the region we will also have other carriers to transport the products, the shipping rate will be about 5% of the difference in our carrier shipping policy.
- Weekend or after hours delivery are not available.
- An email containing tracking information will be emailed upon dispatch
COVID-19 DELIVERY DELAYS
- Due to COVID-19, please expect delays in deliveries. Kindly allow extra transit time during this period.
- We cannot guarantee the date of delivery for items. Estimated delivery time must not be considered as guarantee of delivery.
- Please do not book a plumber in advance, as deliveries are out of our control and we do not compensate for the same.