For complete peace of mind, all the hardware and fixings of the shower enclosures are accompanied by a 10 years warranty. It means that on the rare occasion you may experience problems with our product in the future, simply just send us a message and quote your customer ref number or user ID, then we will send out new replacement parts immediately.
All our products (E.g., bathroom, bathroom vanities, bathtub, bathroom vanity units @ elegant showers are designed by some top designers around the globe and been delivered to its highest standards, so if you notice any manufacturing faults please update us within 30 days of purchase, and we will send a replacement without any further delays.
Elegant showers-While for some items we have a lifetime warranty, bathroom mirror cabinets are offered with a 2 years Limited type of Warranty. But you are always welcome to buy the part simply by calling us @ 0397 992 464, but do make sure to have the part number handy as mentioned in the instruction manuals.
◇ Warranty Exceptions
All goods reported as faulty will be tested by manufacturers, if it is determined the goods are not faulty or if the faults are deemed to be caused by damage or abuse this will void any warranty, goods will be returned to you at your expense and no refund or replacement issued.
Pickup is available during business hours. Pickup address: 2/48 Kitchen Road, Dandenong South 3175 Item will be dispatched using a combination of different courier service depend on products and customer' location to make sure we provide the best service and the lowest price. Item will be dispatched the same day if order placed before cut-off time (11 am) of payment being processed. Delivery will take between 3-15 days (depending on customer location) Weekend or after hours delivery is not available. An email containing tracking information will be emailed upon dispatch