◇Warranty Information
All products sold by Elegantshowers.com.au are covered by a manufacturer's warranty. Please refer to the individual product information for details.
◇Warranty Periods
- Shower Screens (glass excluded): 10 years Parts Replacement Warranty.
- SMC Shower Bases: 2 years Product Replacement Warranty.
- Acrylic Shower Bases: 2 years Product Replacement Warranty.
- Bathroom Furniture: 1 year Parts Replacement Warranty.
- Acrylic Freestanding Baths: 5 years Product Replacement.
- Warranty.Home Furniture: 1 year Replacement Warranty.
◇Important Information
- The warranty does not apply to goods used improperly.
- The warranty does not cover unlicensed installations.
- The warranty does not cover goods installed incorrectly.
- The warranty does not cover physical damage occurring during or after installation.
- Shower bases must be installed by a professional.
◇Manufacturing Faults
All our products, including bathroom vanities, bathtubs, and bathroom vanity units, are thoroughly checked prior to dispatch. If you notice any manufacturing faults, please inform us within 30 days of receiving the item , and we will send a replacement without any postage cost.
◇Need Parts
Parts in shower screens come with a 10-year limited warranty. You can also purchase spare parts by calling us at 0397 992 464. Please have the part number handy as mentioned in the instruction manuals.
◇Warranty Exclusions
All goods reported as faulty will be tested by manufacturers. If it is determined that the goods are not faulty or if the faults are caused by damage or abuse, this will void any warranty. The goods will be returned to you at your expense, and no refund or replacement will be issued.